Community

Our Presence: Delivering What Customers Value in the Communities We Share

It is TECO Energy's tradition to focus on our communities, and our shared heritage energizes our future.

The needs of our customers and communities are woven into our business. For more than 115 years, we've felt a responsibility to improve the communities we serve. Today, we still share that commitment.

We are dedicated to providing dependable power and performance for our customers. We continually strive to provide a better customer experience through improved technology and highly-trained people. Routine surveys help us gauge how we are performing for customers. We communicate to customers about electric energy efficiency, natural gas safety and hurricane preparedness.

But we go further. We are part of the communities we serve, and we believe it is our responsibility to help make our communities places where people want to live, work and play.

Our presence is local with an electric utility in the greater Tampa area and natural gas locations across Florida, and national with TECO Coal in Kentucky and international with TECO Guatemala.

In our communities, we support economic development; practice environmental stewardship; volunteer and participate in social programs; and prepare for emergency management.

We believe that being part of our community means our customers can depend on us for more than transmission lines, gas pipelines and mining operations. Our officers and team members are dedicated to giving back to the community in hundreds of ways. It comes down to one ideal: You can expect our involvement in your community to be as reliable and sustaining as the energy and service we deliver and you expect.

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Tampa Electric is the founding sponsor of a special art installation for the city of Tampa, called "Agua Luces" (Spanish for "Water Lights"). "Agua Luces" will light four bridges in downtown Tampa. It is a new, permanent art installation and an extension of the "Lights on Tampa" program. The exhibit will draw attention to the city's historic bridges and to the Hillsborough River, which runs through downtown. Tampa Electric will make a multi-year contribution of more than $300,000 to fund the project. Tampa Mayor Bob Buckhorn said at the opening, "What you'll see tonight is the result of a great partnership between Tampa and Tampa Electric and Peoples Gas... these lights are going to light a path to Tampa for the world."

Community Highlights
  • We are sensitive to our customers with programs and service specifically designed to address to their needs. Learn more about our resources to serve our low-income, bilingual and hearing impaired customers and those with special medical needs. We want to listen to our customers to be better position to provide the service they require. Learn more about the ways we are engaging our different stakeholders.

  • We have developed programs and services to address the changing needs of our customers. Learn more about our offerings related to energy efficiency, renewable energy, natural gas appliance, and electric and natural gas vehicles.

  • We are committed to provide leadership in the communities we serve to encourage economic growth and corporate citizenship. Learn more about our economic development and community activities.
Value of Electricity / Natural Gas Metrics

Peoples Gas has the lowest residential base rate among large natural gas distribution companies in Florida, and Tampa Electric's residential rate is the second lowest among investor-owned utilities in the state. For a typical residential electric customer using 1,000 kilowatt-hours per month, the convenience and comfort of electricity cost about $3.45 per day.