TECO companies among the most trusted utilities in the country
Peoples Gas ranked as overall most-trusted utility company
TAMPA, July 1, 2015
Peoples Gas, Florida’s largest natural gas distribution utility with more than 350,000 customers, led the country’s utilities in brand trust according to a recent trusted brand and customer engagement survey conducted by Cogent Reports, a division of Market Strategies International. Tampa Electric, serving more than 700,000 customers in West Central Florida, ranked twelfth among electric utilities.
“We are proud to be recognized by our customers as a trusted brand,” said Bruce Narzissenfeld, vice president of Customer Service. “We work hard to deliver reliable and affordable energy with a strong focus on customer service that exceeds customer expectations.”
The web-based survey looked at 125 electric, natural gas and combination utilities across the country. More than 25,000 residential utility customers responded.
Tampa Electric, one of Florida’s largest investor-owned electric utilities, and Peoples Gas System, Florida’s largest natural gas distribution utility, are part of the TECO Energy family of companies. Tampa Electric serves more than 700,000 customers in West Central Florida, and Peoples Gas serves more than 350,000 customers across the state. TECO Energy Inc.(NYSE: TE) is an energy-related holding company with regulated electric and gas utilities in Florida and New Mexico: Tampa Electric, Peoples Gas System and New Mexico Gas Co. Other TECO Energy subsidiaries include TECO Coal, which owns and operates coal-production facilities in Kentucky, Tennessee and Virginia.