Are you having trouble paying your bill? If circumstances make it impossible to pay your bill by the date due, we will discuss the possibility of granting a payment extension. Certain guidelines apply.
To request a payment arrangement, please log in to tecoaccount.com and click on Your Account, followed by Payment Options to complete our Payment Arrangement request form. Please be aware that it could take up to two business days to process your request.
If you need to make your arrangement sooner.
For your electric bill, you can call our automated phone system at 813-223-0800 (Hillsborough County), 863-299-0800 (Polk County), or 888-223-0800 (all other counties and out-of-state).
For your natural gas bill, call us at 877 TECO PGS (877-832-6747).